Privacy Policy
Effective Date
TrueBuild ADU ("we," "us," or "our") operates the website truebuildadu.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
We only collect personal information that you voluntarily provide to us. This happens when you fill out our contact form, call us, or otherwise reach out to request a consultation or ask a question.
The information you may provide includes your name, email address, phone number, and any details you include in your message, such as your property address, project goals, or budget.
We do not use cookies, tracking pixels, or any third-party advertising or analytics tools that collect personal information. Our website analytics are handled server-side by our website platform (Framer) and are fully anonymous — they count page visits and general usage patterns but do not identify or track individual visitors.
How We Use Your Information
We use the information you provide solely for the purpose of responding to your inquiry, providing consultations and price estimates, performing the services you hire us for, and conducting routine customer service and business communication.
We do not use your information for marketing, email campaigns, newsletters, or any purpose beyond providing our services and communicating with you about your project.
Sharing Your Information
We do not sell, rent, share, trade, or give your personal information to any third parties. Period.
Your information stays with TrueBuild ADU and is only used by our team in the course of doing business with you in a standard and ethical way.
Data Security
We take reasonable measures to protect the personal information you provide to us. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected about you, request deletion of your personal information, and opt out of the sale of your personal information (though we do not sell any personal information).
To exercise any of these rights, contact us using the information below.
Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
TrueBuild ADU
4901 70th St, Suite 2
San Diego, CA 92115
Phone: (619) 313-0608
Or message us via the Contact page